TERMS AND CONDITIONS

Last Updated on Oct 15, 2020

GENERAL CONSIDERATIONS AND SCOPE

Black hatch, #A-46/47,Shubham ind.,Saniya-hemad,surat-395010 maintains the internet portal¬†www.blackhatch.in a fashion online store (hereinafter “Blackhatch.in”). On¬†Blackhatch.in¬†customers will be offered goods. The offering on this site is only directed at end users of legal age. Goods will only be sold in normal household quantities.

These terms and conditions find application in all contracts which members enter into via Blackhatch.in as well as all general business relationships between Black hatch and its customers. Black hatch does not accept any other terms and conditions unless explicitly stated otherwise. If periods are stated in working days, these include all weekdays except Saturday and Sunday and all statutory holidays.

USE OF Black hatch.in

    • As part of the registration as a customer of Black hatch you will be asked to submit personal data. Point 14.1 is applicable in this respect. You are responsible for ensuring that the data is complete¬†and¬†correct. After you have completed the registration process, you will receive a confirmation of your registration by email. To facilitate access to the online service on¬†Blackhatch.in, you will receive a password. You are obliged to treat this password¬†and¬†any other access data confidential¬†and¬†protected from access by unauthorized third parties. Black hatch reserves the right to refuse registration without giving reasons.
    • You indemnify Black hatch completely of any claim by third parties on first demand. By transmitting the contents to Black hatch, you grant Black hatch all exclusive rights of use over time, space¬†and¬†content without restriction, including transfer to a third party, which Black hatch requires for publication¬†and¬†dissemination, even in part, to¬†Blackhatch.in. Black hatch is entitled to store or release content,¬†and¬†reserves the right of cancellation, reduction, modification or correction of such content.
    • You may not use¬†Blackhatch.in outside the intended frame to disrupt or manipulate particular technical processes. Interventions with the intention to seek unjustified advantage to the detriment of Black hatch or other members will result in the immediate loss of the right to purchase on Black hatch¬†and¬†the revocation of the customers account as a consequence.
    • You are only permitted to register¬†and¬†use one membership account at a time. Multiple registrations will be deleted by Black hatch.
    • In the password protected area on¬†Blackhatch.in you can access your recently shipped¬†and/or completed orders. In this area you can also change, administer¬†and¬†save your own data and¬†potential subscriptions of newsletters.
    • Black hatch reserves the right to issue a warning, to terminate your membership or to modify or delete content you have submitted, if you violate any of the provisions of this Section 3. Any claims for damages by Black hatch remain unaffected.

CONTRACTUAL PARTNERS, LANGUAGE AND CONCLUSION OF CONTRACT

    • At the conclusion of contracts on¬†Blackhatch.in your contractual partner is solely Black hatch.
    • Blackhatch.in is operated in English;¬†Blackhatch.in¬†contracts are concluded exclusively in English.
    • By submitting an order by clicking “order or buy now” you make a binding contract offer. After submitting your order, you will receive a confirmation email from Black hatch. The confirmation email does not constitute acceptance of the contract. The declaration of acceptance of the contract consists in the shipping of the goods. When ordering multiple items, the acceptance of the contract applies only to goods actually shipped.
    • In cases where prices are displayed incorrectly on¬†Blackhatch.in due to technical errors, Black hatch is entitled to action for nullification. The burden of proof regarding an error lies with Black hatch. Payments already made will be refunded immediately.

PRICES AND SHIPPING FEES

    • For orders on¬†Blackhatch.in the prices which are listed at the time of your order on the product page apply. These prices are exclusive of taxes and the final price (inclusive of taxes) are shown in the shopping cart page.
    • For returns of products, contact the Black hatch customer support via¬†[email protected]¬†or via our contact form at¬†¬†Blackhatch.in/contact-us.

PAYMENTS

    • Black hatch provides the payment methods credit card, debit card, paypal¬†and¬†netbanking payment in advance¬†and¬†Cash on Delivery. Black hatch reserves the right to exclude any payment methods for individual goods¬†and¬†to refer to the other payment methods.
    • Black hatch accepts various credit cards, e.g. Visa ,American Express, Mastercard. Black hatch will charge the invoice to your credit card immediately after receipt¬†and¬†dispatch of the order.

VOUCHERS

The following provisions apply to all vouchers of Black hatch. The vouchers include specifically the vouchers as a result of purchase of an invited friend of Blackhatch.in and vouchers individually assigned to individual customers at Blackhatch.in.

    • Vouchers are only valid for the period announced at issue or a maximum of 180 days from the time of issuance. An extension or a transfer to another user/ customer is not possible.
    • Vouchers are non-transferable.
    • Vouchers cannot be deducted from shipping costs, if applicable.
    • Should the price of your order exceed the balance in a voucher, you can compensate the difference through the payment methods available.
    • Black hatch reserves the right to accept only one coupon per order.
    • Vouchers are not paid in cash or earn interest.
    • Vouchers will not be refunded, should you return the goods wholly or partly, or if goods can only be delivered in part (unless these returns are due to negligence on the part of Black hatch in which case the entire voucher will be re-added to the account).
    • Lost or, in particular, stolen vouchers will not be refunded. Black hatch assumes no liability for lost vouchers.
    • Black hatch reserves the right to provide alternative payment methods in accordance with point 6.1,¬†and¬†to refuse delivery¬†and¬†/ or to terminate customer accounts should there be a reasonable suspicion of abuse in connection with the use of vouchers.

DELIVERY

    • Delivery will only be provided to the shipping address provided by you.
    • Black hatch ships according to the delivery timelines provided for each product. We ensure that we ship as early as possible, but for some products the timelines are longer due to availability of products.
    • Black hatch does not assume any sourcing risk especially with reference to a purchase by description. Black hatch is only obliged to ship from existing stock or from stock ordered from suppliers.
    • In some cases Black hatch will ship from its own production.
    • In cases of force majeure, shipping duration may increase within reason. Force majeure shall include strike, exclusion, official intervention, energy or resource scarcity, shipping difficulties, business complications such as fire or water damage to machinery, lightning or any other unforeseeable business complications for which Black hatch cannot be held responsible. Starting¬†and¬†ending point of such shipping impediments will be communicated immediately by Black hatch.
    • Black hatch reserves the right to cancel the contract should delivery fail three times through fault of customer. Payments already made will be refunded or store credit will be given depending on the scenario.
    • Black hatch asks you to immediately inform the deliverer¬†and¬†Black hatch as soon as possible about obvious transport damage. Doing so has no influence on your warranty rights, but will help Black hatch to make its own claims against the supplier.
    • All delivery times mentioned are applicable after confirmation of order from us. For Cash On Delivery orders, this is after we have called¬†and¬†confirmed the order from your end. All order confirmations must be completed within 72 hours. After this time period if order is not confirmed by customer, it is up to the discretion of Black hatch to cancel the order.
    • For returns policies, please check our section on Delivery and Returns.

RETENTION OF TITLE

Ownership of the goods is transferred to the member upon full payment.

LIABILITIES

Black hatch is liable only for intent¬†and¬†gross negligence, unless there are fraudulently concealed damages, damages for loss of life, limb or health or damage arising from any infringement of essential contractual obligations. The same applies to violations by Black hatch’s agents.

SERVICE AND COMPLAINTS

The satisfaction of our members is close to our hearts. Therefore we endeavour to deal with your concerns as quickly as possible¬†and¬†always provide you with our feedback after receiving your input. For service inquiries, please contact our customer service department: Email:¬†[email protected]

DISCLAIMER FOR HYPERTEXT LINKS

The web site Blackhatch.in may include hyperlinks to other Internet sites. Black hatch has no control over the content of these sites, nor does it endorses them and is not responsible for their content. Once Black hatch becomes aware of illegal content, Black hatch will remove the corresponding links from Blackhatch.in.

DATA SECURITY

    • As part of your registration as a customer on¬†com you will be asked to provide personal data. This is data which is required by Black hatch to process the contracts concluded on¬†Blackhatch.in. All personal data is confidential¬†and¬†will be treated by Black hatch in accordance with relevant legal regulations. To safeguard your privacy in online payment transactions Black hatch uses the latest encryption techniques through our payment gateways.
    • The privacy policy by Black hatch can be found under http://Blackhatch.in/privacy.

IMAGE RIGHTS

    • All rights to use imagery on¬†com lie with Black hatch or our partners. The use of the material – in whatever form – is prohibited unless explicit permission from Black hatch has been granted.

CANCELLATION POLICY

    • Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason at any time. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, problems identified by our credit and fraud avoidance department or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order.
    • We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.(Any type of voucher used in these orders shall be pushed back into the user’s account in case of cancellation by Company).
    • As part of usual business practice, if we receive a cancellation notice and the order has not been dispatched by us, we shall cancel the order and refund the entire amount. Company holds discretionary right to refund the amount as customer points/check or bank refund. In the event of cancellation of order by the customer Company holds the right to not refund the voucher, if any used against such order.

FINAL PROVISION

    • Should any provision of this agreement be legally void, this does not invalidate the whole contract. Instead, the invalid provision shall be replaced with an effective provision with the same economic purpose. The same applies to possible gaps in this contract.
    • Black hatch reserves the right to amend these terms and conditions for future business. Excluded from this are unreasonable changes, especially pertaining to essential contract elements, such as the main benefits owed, which would be subject of a contract modification. Black hatch will notify you of changes to the Terms and Conditions in timely fashion. Notification of changes will include a reference to the possibility and the period of objection and the significance or consequences of the omission of contradiction. If you do not contradict the validity of the amended Terms and Conditions within two weeks of the day following the receipt of the notification of change to you, the amended terms and conditions shall be deemed accepted by you.

STILL HAVE QUESTIONS? CONTACT US

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